Updated Dec 2022
SHIPMENT
1. Buyer ordered less than 5 items in a shipment , we will charge customer price and 6% processing fees for the inconvenience.
2. Storage fees after 3 days invoice : RM 25/a day per order.
CANCELLATION
1. Cancellation : 10% processing Fees + no convenience fees will be refunded, must be within 3 days after receive the product or before delivery.
2. Cancellation upon wrong item received – any cancellation or return must be unused , with price tag and original packaging.
3. Change of Mind + 15% processing fees + no convenience fees will be return back
REFUND / RETURN
Return product : general products within 1 week. (Refer to our REFUND POLICY)
Refunds will be done only in FPX online bank transfer every Friday. (10-15 business day)
Shipping
Ready Stock Malaysia 3-5 Business Day
Ready Stock USA 3-7 Weeks
Ready Stock Singapore 3 Business Day
Ready Stock Overseas 3-7 Weeks
Preorder Oversea 3-7 Weeks